Staff


Click on one of the people below to find out more information.

  • Rick Bruce
    General Manager


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  • Jill Burkholder
    Finance Lead


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  • Mike Butterfield
    Sales Consultant
    716-484-0121


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  • Justin Messina
    Used Car Specialist


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  • Paul James
    Parts and Service Director


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  • Kim Shults
    Service Lead


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  • Mark Pallozzi
    Certified Hyundai Technician


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  • Shaun Smith
    Certified Hyundai Technician


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  • Kyle Dye
    Certified Hyundai Technician


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  • Steve Lawson
    Hyundai Master Technician


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November 12, 2018
A Google User
The best place to buy a car or service a car. Rick and Paul are phenomenal.


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October 24, 2018
Stephen PremDas
Love this dealer. Service is fast, the place is clean and everyone there is so friendly. Out of all the service centers I've been to this is the absolute best.


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August 31, 2018
Tyrell Fuqua
Amazing!


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August 31, 2018
Mickey Spak
Nice dealership. Knowledge staff and helpful.


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July 12, 2018
Allanah Joksimovic
Great staff! Works well with their customers!


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December 06, 2017
hans2277
Mike is a great sales rep. It’s the second vehicle I’ve purchased from him. He is knowledgeable but not pushy and allows you to process the information to make a decision without feeing pressure to do something you aren’t comfortable with.


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November 27, 2017
bobbradigan
I was completely satisfied with my experience as a 1st time buyer of Shult's. I had been shopping around and wanted a "no frills" deal (would not go back and forth numerous times with a car salesman). I was given the "lowest price, clean deal" offer that satisfied me. A 2018 Hyundai with 0% financing and for under $20,000.00 was the perfect deal for me.


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November 06, 2017
kbruce2
Mike is very knowledgeable about all the vehicles and their features. The financial portion of the deal was very brief! Nissan could take a lesson.


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September 01, 2017
tgalb659
Mike did a great job as usual. He was very professional and courteous. He set everything up for me and even let me take the delivery early.


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August 25, 2017
sbuzzetto
Everyone at the dealership was extremely helpful and professional. They were courteous and friendly. Gave full, understandable explanations for all of my questions. I would absolutely recommend this dealership and the people who work there. Roger and Ed Shults were amazing!


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August 20, 2017
kgould0
I had a very positive experience with this dealership, have bought multiple cars from them in the past, if there is a problem they are always quick to make it right, I would highly recommend them.


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August 18, 2017
granox
Everything went great. I leased the car I wanted at the price I wanted. The new dealership is really nice, and the people are great.


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August 02, 2017
filutzem
Great experience, staff was very friendly, the lobby was really nice and had a play area for children, which I appreciated. Salesperson was very thorough in showing vehicles


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July 21, 2017
rsassoc2001
Friendly, professional and very helpful. They worked with us until we all agreed on a fair price. Nice folks. Comfortable waiting room, good coffee and great do nuts.


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July 21, 2017
meh1971
The dealership and especially Mike went above and beyond to get me the vehicle options, color, etc. that I wanted. A dealer trade was arranged and my vehicle came from Virginia. I am very pleased.


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July 13, 2017
cwaddington001
Everyone was very friendly and helpful. They even came to our house to help us with our blue tooth and registered us in the blue link.


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July 12, 2017
timandlianne
Knew going in we would have a good experience. We would highly recommend buying/leasing a car from Shults. The tech (Austin) who helped pair phone to car and explain functions did so in an easy to understand manner and answered every question.


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July 08, 2017
kellyjose78
My dealer was Mike Butterfield and he was excellent. He was highly recommended and he made my car buying experience very easy and successful! I will recommend him to others.


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July 07, 2017
peeper26
Great service from salesman Michael butterfield. He was and always has been very helpful and informative on both of our leases. I'm not real fond of dealing with sales people for anything but Michael is my salesman


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July 06, 2017
sbush10
Mike was a pleasure to work with. He was friendly, outgoing and professional from the start. I would definitely recommend him and Shults Hyundai to anyone looking for a new car.


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June 17, 2017
2sirianno
They were all very nice and there to make your purchase smooth . They did all the stuff that can be annoying ! Insurance , plates, inspection , ext... It was so great to go down and just pick up the car and enjoy . I will definitely purchase from them again. Jamie


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June 15, 2017
smurphy1
Shults Ford in Jamestown NY is one of the best dealerships that I have ever dealt with. I have bought many cars over my lifetime and they are the easiest one I have been to.


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June 10, 2017
colasj26
I felt as though I was welcomed and had honest conversation at all times. I would be willing to recommend this dealer to future friends or family.


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June 07, 2017
scdelo
My experience with the dealership was always pleasant starting with the salesman ( Mike Butterfield) his knowledge of the vehicle, and his ability to explain the features of the car. Financial very professional and well represented with the owner being available. Can't say enough about the dealership and our buying experience.


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June 04, 2017
arthursfam
Love Toyota products, but frankly the models with the features we wanted were all too pricey. Came into dealer's showroom 2 months prior to purchasing a vehicle to see what the other makes had to offer. After much research, finally decided on a Hyundai Elantra as my wife's "winter car". The car has all the higher end features she wanted, but at a most reasonable cost. Our sales rep, Mike Butterfield, endured my constant haggling and questioning over every last dollar on the


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